HopHob Rideshare App Privacy Policy

Last Updated: [Date]

Welcome to the HopHob Rideshare App, where your privacy and security are our top priorities. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our mobile application and associated services. By accessing or using the HopHob App, you agree to the terms of this Privacy Policy.

1. Information We Collect:

a. User Information:
   - Account registration details, including your name, email address, and phone number.
   - Profile information, such as a profile picture and preferred payment methods.

b. Usage Information:
   - Information about your interactions with the app, including ride history, preferences, and settings.
   - Device information, including device type, operating system, and unique device identifiers.

c. Location Data:
   - While using the app, we collect precise location data to provide accurate ride services. You can control location sharing preferences through your device settings.

2. How We Use Your Information:

a. Service Provision:
   - To facilitate rides and related services, including driver matching, navigation, and payment processing.

b. Communication:
   - To communicate with you regarding ride confirmations, updates, promotions, and customer support.

c. Improving User Experience:
   - To analyze app usage patterns, identify areas for improvement, and enhance the overall user experience.

d. Security and Safety:
   - To ensure the safety and security of our users, including fraud prevention and compliance with legal requirements.

3. Information Sharing:

a. With Drivers:
   - Relevant user information, such as name and location, is shared with drivers to facilitate ride services.

b. Third-Party Service Providers:
   - We may share information with third-party service providers for purposes such as payment processing, analytics, and customer support.

c. Legal Compliance:
   - In response to legal requests or to protect our rights, property, and safety or the rights, property, and safety of others.

4. Data Security:
   - We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices:

a. Account Settings:
   - You can review and update your account information, including communication preferences, through the app settings.

b. Location Data:
   - You can control location sharing through your device settings or app preferences.

6. Updates to the Privacy Policy:
   - We may update this Privacy Policy periodically. It is your responsibility to review the policy for any changes.

7. Contact Us:
   - If you have questions, concerns, or requests regarding your privacy, please contact us at [contact@hophobrideshare.com].

By using the HopHob Rideshare App, you acknowledge and agree to the terms outlined in this Privacy Policy. Your privacy matters to us, and we are committed to maintaining the trust you place in our service.

User Data Deletion
We retains user data for as long as necessary for the purposes described above, including to provide its services and comply with legal obligations. 
The user has the right to delete all personal data collected by the app. Please follow the below process to request data deletion.

Steps to Request data deletion:
Users may request deletion of their account via application only. Follow the path "Login into the application >> Go to Profile Section >> Find "Account Settings" >> Tap on "Manage Accounts" >> Look for an option "Delete Account" to request data deletion. 
You will be prompted to select the reason for your decision. Once you choose the reason and submit your request, your account deletion process will begin to come into effect.

Thank you for choosing HopHob for your rideshare needs.

HopHob Rideshare Team